Topic module

Communication Planning and Influence

L6M1 learning outcome 2: understand and apply communication planning techniques and analyse their influence on people involved in the supply chain.

Long-form learning
Concept to Risk to Memory to Check-up

How to study for CIPS Level 6

Complete the four mandatory constructed-response modules, choose three objective-response electives and prepare L6M4 last against its current pre-released theme.

Core concepts

Concept 1

Influencing styles connect vision and supply-chain strategy to stakeholders inside and outside formal teams.

Exam cue: Map stakeholder readiness and influence before choosing the communication approach.

Concept 2

Follower readiness, objectives, KPIs, coaching, mentoring and emotional intelligence shape leadership impact.

Exam cue: Design feedback and measurement into the communication plan.

Concept 3

Stakeholder analysis identifies primary, secondary and key parties, interests, influence and support needs.

Concept 4

A communication plan defines audience, objective, message, channel, timing, owner, feedback and measure.

Risk pitfalls and guardrails

Broadcasting the same message to stakeholders with different interests and readiness.

Guardrail: Do not rely on a familiar model by recognition alone; test context, assumptions, evidence and implementation consequences.

Treating communication as complete when a message has been sent.

Guardrail: Do not rely on a familiar model by recognition alone; test context, assumptions, evidence and implementation consequences.

Memory anchors

Influence fit

Vision, stakeholder, readiness, style and evidence.

Development pair

Coaching improves performance; mentoring supports broader growth.

Stakeholder map

Interest, influence, attitude and required support.

Communication plan

Audience, objective, message, channel, timing, owner and feedback.

Checkpoint rule

Do the check-up only after you can summarize each concept in one sentence and identify one dangerous pitfall from memory.

Knowledge Check (after reading)

Short check-up to confirm understanding of this module.

Check-up Questions

1-2 question checkpoint

A sourcing transformation affects finance, operations and suppliers differently. What should precede the communication plan?

Which element makes a communication objective measurable?

Answer all questions to submit.

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