India bank recovery certification
Aligned to IIBF Debt Recovery Agents Rules & Syllabus and DRA pages reviewed June 2026
601 practice questions
108 flashcards
Completely free

IIBF Debt Recovery Agent Exam Prep

Practise DRA work like a recovery file: identify the account, borrower status, loan document, security, NPA stage, legal channel, contact boundary, borrower right, fair-practice requirement and evidence trail before choosing an action.

601 original questions
India official-source mapped
100-question mocks

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Start with free practice questions

Jump into a mixed set drawn from 601 free practice questions.

Free Practice Questions

Exam structure

Know the split before you start drilling

DRA Certification and Banking Basics

25 items

25 scored + 0 pretest

Credit Products and Legal Recovery

35 items

35 scored + 0 pretest

Recovery Conduct and Soft Skills

30 items

30 scored + 0 pretest

NBFCs, Ombudsman and Exam Readiness

10 items

10 scored + 0 pretest

Assessment

Online objective test

IIBF rules describe objective online testing after mandatory DRA training and a pass certificate on successful completion.

Training

100 or 50 hours

The IIBF DRA rules distinguish 100-hour training for candidates up to graduation and 50-hour training for graduates and above.

Practice bank

601 questions

Original DRA scenarios; not copied from official, secure, or coaching question papers.

Flashcards

108 cards

Cards cover banking, loans, securities, legal recovery, NBFCs, conduct, borrower rights and soft skills.

Start IIBF DRA prep here

How to study for IIBF DRA

Build from training and banking basics into lending, documents, NPA, legal recovery, DRA conduct, borrower rights, NBFC fair practices and soft skills.

1

1. Verify authority and account facts

Check training, role, borrower identity, overdue amount, documents, security and bank authorization.

2

2. Choose lawful recovery path

Map NPA, SARFAESI, DRT, Lok Adalat, IBC or bank settlement route only when facts support it.

3

3. Keep recovery humane and documented

Use respectful communication, borrower privacy, receipt evidence, complaint escalation and soft-skill discipline.

About the exam

IIBF DRA Exam structure

India-focused IIBF Debt Recovery Agent prep with 601 high-fidelity scenario questions, bilingual English/Hindi practice, 108 flashcards, DRA certification workflow, banking basics, deposits, KYC, AML, lending, credit score, loan documents, securities, NPA recognition, SARFAESI, DRT, Lok Adalat, IBC, fair practices, borrower rights, ombudsman awareness, NBFC recovery, soft skills and recovery strategy.

Issuer and path

IIBF Debt Recovery Agent Exam Prep is administered through Indian Institute of Banking and Finance. Check official resources before booking, retesting, or relying on a stale requirement.

DRA Certification and Banking Basics

25 items

25 scored + 0 pretest

DRA certification process, training, eligibility, exam rules, Indian banking system, bank functions, customer types, deposits, KYC, AML, cheques and banker-customer relationship.

Credit Products and Legal Recovery

35 items

35 scored + 0 pretest

Cards, lending principles, credit score, loans and advances, priority sector, MUDRA, CGTMSE, securities, charges, documentation, NPA, SARFAESI, DRT, Lok Adalat, suits and IBC.

Recovery Conduct and Soft Skills

30 items

30 scored + 0 pretest

Collection operations, customer meeting etiquette, anger management, DRA role, borrower rights, debt recovery policy, code of conduct, recovery strategy, credit counselling and fair practices.

NBFCs, Ombudsman and Exam Readiness

10 items

10 scored + 0 pretest

NBFC types and framework, NBFC loan products, NBFC fair practices, Integrated Banking Ombudsman awareness, current-development cutoffs, attempt limits and exam strategy.

Before you register

Confirm accredited training completion, 100/50-hour path, education and age proof, medium, bank/NBFC due diligence, exam date, registration period, fee, attempt status and certificate download process.

How to use this guide

How to study for IIBF DRA

Treat every item as a regulated recovery interaction: connect banking product, borrower record, security, repayment history, recovery law, DRA code of conduct, communication style and complaint escalation.

Verify the file

Confirm borrower, loan, overdue, NPA status, documents, security, training and bank authority.

Apply the right channel

Use counselling, repayment plan, settlement, SARFAESI, DRT, Lok Adalat or IBC only within authority.

Protect conduct

Maintain privacy, no harassment, payment evidence, complaint escalation and professional communication.

DRA Training, Eligibility and Exam Rules
Banking

DRA Training, Eligibility and Exam Rules

Exam-rule items test accredited training, 100/50-hour path, education and age proof, TCC, online objective test, 50/100 pass rule, three attempts, nine-month limit and certificate workflow.

Key rules

Rule 1

DRA Training, Eligibility and Exam Rules questions reward reading the official India source, role boundary, and stated facts together.

Exam cue: Identify the regulator, role, resident or client fact, document, and timing cue.

Rule 2

The strongest answer identifies the rule, resident or client risk, disclosure, calculation, document, or workflow step before acting.

Exam cue: Check whether the question asks about the certification exam, renewal/CPE, field workflow, or compliance decision.

Rule 3

Eliminate answers that skip India-specific requirements or put convenience above compliance.

Exam cue: Choose the official-process answer before the familiar shortcut.

Study it this way

India exam focus

DRA Training, Eligibility and Exam Rules

Exam-rule items test accredited training, 100/50-hour path, education and age proof, TCC, online objective test, 50/100 pass rule, three attempts, nine-month limit and certificate workflow.

Common traps

Using a US-style exam assumption and ignoring the Indian regulator.

Prevention: Avoid answers that ignore the India-specific rule, official document, disclosure, consent, KYC, privacy, or renewal context.

Skipping a document, disclosure, consent, KYC, PAN, Aadhaar data, or official portal step.

Prevention: Avoid answers that ignore the India-specific rule, official document, disclosure, consent, KYC, privacy, or renewal context.

Making advice, update, enrolment, or service promises outside the role boundary.

Prevention: Avoid answers that ignore the India-specific rule, official document, disclosure, consent, KYC, privacy, or renewal context.

Memory anchors

100/50 Hours

DRA training is 100 hours for candidates up to graduation and 50 hours for graduates and above.

Training Completion

A Training Completion Certificate should exist before the candidate applies for the IIBF exam.

50/100 Pass

The public DRA rules state minimum passing marks as 50 out of 100.

Three Attempts

Candidates must pass within three attempts in nine months from training completion.

Current Instructions

Exam date, fee, registration and medium should be checked on the current IIBF page.

DRA Training, Eligibility and Exam Rules: first read

Exam-rule items test accredited training, 100/50-hour path, education and age proof, TCC, online objective test, 50/100 pass rule, three attempts, nine-month limit and certificate workflow. First read the official source, role boundary, and stated facts together.

DRA Training, Eligibility and Exam Rules: shortcut trap

In DRA Certification and Banking Basics, eliminate the fastest-looking answer if it skips a document, disclosure, consent, calculation, quality check, or audit trail.

DRA Training, Eligibility and Exam Rules: exam-safe action

The exam-safe answer keeps user protection, the current India rule, a traceable record, and role-appropriate escalation together.

DRA Training, Eligibility and Exam Rules: review cue

For IIBF DRA review, ask whether the answer follows the official workflow and can be defended later in an audit.

Next best moves

Quick check-up

Use a short quiz to confirm the rule pattern is actually sticking.

Check-up Questions

1-2 question checkpoint

What is the central purpose of IIBF's DRA course?

Who falls within the intended DRA training audience?

Answer all questions to submit.

Next step personalized recommendations

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Official resources

Verify the details with the official sources

Use these links for eligibility, scheduling, handbook rules, and issuer updates. Our guide helps you study; official sources tell you what the testing partner currently requires.

FAQ

Common IIBF DRA questions

Is this the official IIBF DRA exam?

No. It is original practice aligned to public IIBF DRA rules, syllabus and recovery workflow. It does not reproduce secure exam questions.

Why include legal recovery and soft-skill cases together?

The DRA syllabus combines banking and loan knowledge with SARFAESI, DRT, Lok Adalat, IBC, recovery procedure, code of conduct, borrower rights, fair practices and interpersonal behaviour.

What should I verify before registration?

Verify training completion, education and age documents, medium, exam schedule, registration window, fee, attempt limit, pass rules, certificate workflow and current IIBF instructions.

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