Topic module

Operator Booking and Prohibited Pickups

Accept PHV work only through a licensed London operator and distinguish a valid booking from street hailing or touting.

Long-form learning
Concept to Risk to Memory to Check-up

Prepare from handbook duty to safe decision

Start with the current TfL instructions, learn each handbook responsibility in context and practise reading precise facts without inventing live assessment parameters.

Core concepts

Concept 1

licensed operator booking

Exam cue: The licensed operator accepts and records the booking before the driver performs it.

Concept 2

street hails

Exam cue: Being near a passenger, venue or airport does not turn an unbooked approach into lawful PHV work.

Concept 3

touting

Concept 4

late-night and airport controls

Risk pitfalls and guardrails

Accepting a direct street request because the destination or fare is clear.

Guardrail: Check whether the fact is handbook assessment content, a current operational rule or an unpublished assessment detail before relying on it.

Treating a venue marshal or informal queue as a substitute for an operator booking.

Guardrail: Check whether the fact is handbook assessment content, a current operational rule or an unpublished assessment detail before relying on it.

Memory anchors

Operator Booking and Prohibited Pickups: scope

Accept PHV work only through a licensed London operator and distinguish a valid booking from street hailing or touting.

licensed operator booking

The licensed operator accepts and records the booking before the driver performs it.

street hails

Being near a passenger, venue or airport does not turn an unbooked approach into lawful PHV work.

touting and late-night and airport controls

Review these together when applying operator booking and prohibited pickups.

Operator Booking and Prohibited Pickups: avoid

Accepting a direct street request because the destination or fare is clear. Also avoid treating a venue marshal or informal queue as a substitute for an operator booking.

Checkpoint rule

Do the check-up only after you can summarize each concept in one sentence and identify one dangerous pitfall from memory.

Knowledge Check (after reading)

Short check-up to confirm understanding of this module.

Check-up Questions

1-2 question checkpoint

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