Stakeholders and Communication
Stakeholder identification and engagement, communication needs and the communication management approach.
How to prepare for PRINCE2 Version 7
Build the project and principle foundations first, integrate people throughout the method, then connect each practice with the seven-process lifecycle and scenario tailoring.
Core concepts
Concept 1
A stakeholder can affect, be affected by or perceive themselves to be affected by the project.
Exam cue: Match communication to the stakeholder decision, concern or change impact.
Concept 2
Engagement builds understanding, involvement and commitment; communication supplies purposeful two-way information.
Exam cue: Use feedback to confirm understanding rather than assuming a message was effective.
Concept 3
The communication management approach defines audiences, needs, messages, channels, timing, responsibilities and feedback.
Risk pitfalls and guardrails
Treating one-way broadcasting as stakeholder engagement.
Guardrail: Do not choose a process or role by keyword alone; confirm context, authority, product and decision purpose.
Using the same message and channel for every audience.
Guardrail: Do not choose a process or role by keyword alone; confirm context, authority, product and decision purpose.
Memory anchors
Stakeholder
Someone who can affect, is affected by or perceives an effect from the project.
Engagement
Purposeful involvement that builds understanding, commitment and useful feedback.
Communication approach
Who needs what information, why, when, how, from whom and with what feedback.
Checkpoint rule
Do the check-up only after you can summarize each concept in one sentence and identify one dangerous pitfall from memory.
Knowledge Check (after reading)
Short check-up to confirm understanding of this module.
Check-up Questions
Who is a stakeholder?
What distinguishes engagement from one-way communication?
Residents receive technical emails but remain confused about construction impacts. What should change?
Answer all questions to submit.
Next step personalized recommendations
Continue learning
Move forward only after this module is stable.
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