Evidence, Inference and Assumption
Distinguish direct evidence and reasonable inference from information imported from outside the scenario.
How to prepare for the Casework Skills Test
Learn the instructions and response scales first, then practise evidence-bounded judgement and controlled accuracy with original, non-official material.
Core concepts
Concept 1
direct evidence
Exam cue: Label each reason as stated, inferred or assumed.
Concept 2
reasonable inference
Exam cue: Use initiative to analyse the supplied situation without introducing specialist knowledge.
Concept 3
unsupported assumption
Concept 4
outside knowledge boundary
Risk pitfalls and guardrails
Treating a plausible real-world expectation as a supplied fact.
Guardrail: Do not import specialist policy knowledge, copy secure material, invent official timings or weights, rank independent actions, or trade exactness for uncontrolled speed.
Rejecting every inference even when several facts support it.
Guardrail: Do not import specialist policy knowledge, copy secure material, invent official timings or weights, rank independent actions, or trade exactness for uncontrolled speed.
Memory anchors
Stated, inferred, assumed
Classify the basis for every conclusion.
Scenario boundary
The supplied record, not outside policy knowledge, controls.
Inference needs anchors
More than plausibility is required.
Plausible is not proven
Real-world likelihood cannot replace evidence.
Initiative stays bounded
Analyse actively but remain inside the information given.
Show the bridge
Be able to name the facts connecting evidence to conclusion.
Checkpoint rule
Do the check-up only after you can summarize each concept in one sentence and identify one dangerous pitfall from memory.
Knowledge Check (after reading)
Short check-up to confirm understanding of this module.
Check-up Questions
A customer missed two calls made during working hours. Which conclusion avoids unsupported assumption?
A manager writes that a case is complex and assigns extra review time. What reasonable inference is supported?
Answer all questions to submit.
Next step personalized recommendations
Continue learning
Move forward only after this module is stable.
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